Put away last years play book and get to know your customers! Each customer and campaign is different – what worked yesterday may not work today and vice versa. Touching base with your clients regularly and closing the feedback loop when it comes to performance are just some of many ways you can maintain engagement with your past, present and future clients.
Email marketing vendor rankings are based on a number of variables including technology components such as platform itself, system automation and data integrity. What may surprise you is that also among the top factors influencing the decision of email media buyers are:
Source: The Forrester Wave™: Email Marketing Vendors, Q3 2014
So next time you think that data speaks exclusively when it comes to quality, remind yourself that companies do business with people, not businesses. Not every offer or campaign is going to have stellar performance and those are typically the best ones to learn from. Proposing creative, website and targeting optimizations, making yourself available to answer questions as well as offering ways to address concerns can help differentiate your company and create successful campaigns moving forward.
Determining ROI can be measured in many ways with email and other forms of digital marketing. Most commonly, advertisers are responsible for implementing a branding and direct marketing strategy that not only fits best with their budget but yields the most results. Everyone wants to “look good” to their superiors – as an advertising agency, it’s our responsibility to help them achieve this goal.
Before the start of any campaign, it’s important to ask your client or prospect some key questions:
Why are you looking to boost your marketing efforts? To create brand awareness? To drive sales or increase customer base? Get signups for a newsletter or drip campaign? Become your client’s partner – not just a vendor, by understanding their priorities.
Admail is a full service email marketing agency specializing in helping advertisers connect with new prospects and customers.
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